SUPPORT & CONTACT
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Note: Following things you can do by self on Epoch or Inet-Cash
  • Password requests
  • cancellation of recurring memberships
  • status request about your membership


Epoch User
Click this link: Epoch Customer Support for password requests, cancellation or status requests



Inet-Cash User
Click this link: Inet Cash Customer Support for password requests, cancellation or status requests




 
 For all other requests please use our support form:






Explanation to the form fields:

  • First Name / Last Name:
    This fields are optional. If we have a Name we can better write with you.
  • Email:
    Your e-mail address to which we sent our response
  • Verify Email:
    Type in here again your e-mail address to prevent mistakes
  • Subject:
    Chose a subject. Your request goes automatically to the right person
  • Biller:
    IMPORTANT!! if you have log-in Trouble please let us know the biller
  • Username:
    If you have log-in Trouble please let us know your Username if available
  • Verify Authentication Code:
    Type in here the number you can see on the left side to protect spam entries. If you can not identify the number please refresh this page to get a new number
  • Urgency:
    Chose here a suitable answer
  • Response required:
    Chose here a suitable answer
  • Comments:
    Type in here details about your request. For log-in problems please let us know the concrete browser message eg. "Authorization Required" or "Forbidden"


If you have trouble with this form please send a standard e-mail request to









All models are 18 years of age or older.
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